Session 1. How does an Enghouse contact centre for Microsoft Teams work?
Our technical experts provided a demonstration on how the Enghouse Interactive Microsoft certified contact centre works with Microsoft Teams works.
Session 2. Factors to consider when migrating your contact centre to Microsoft Teams
On this webinar our contact centre Microsoft Teams experts highlighted what considerations to take when migrating your contact centre to Microsoft Teams.
Session 3: The Future of an omnichannel contact centre with Microsoft Teams
Critical to the success of any organisation, is developing and deploying a true omnichannel solution. In this technical session we covered, our contact centre for Microsoft Teams roadmap with a demo on the capabilities of omnichannel with Teams.
Please provide your details for access to the complete webinar series.
About Enghouse Interactive
Enghouse Interactive is a leading expert in customer communications. The contact centre is at the heart of your business, which provides opportunities to differentiate your company’s service, as well as gain feedback and build customer loyalty.
With over 25 years experience, across industries served, our communication platform is agile enough to efficiently respond to customers from any channel, while providing actionable intelligence to drive ongoing improvement. Our unique omnichannel contact centre solutions offer choice and flexibility. They are also scalable in deployment, size, complexity and integration to ensure successful and effortless customer interaction, whatever your budget.