Missed our webinar, Transform Service Delivery with Powerful New Technology Trends?
In case you missed the live webinar. Here is your opportunity to watch the on-demand session. Simply complete the form and you will have access to the webinar.
Enghouse Interactive were joined by guest speakers Sam Dart, Head of Digital Technology Services at Sovereign Housing Association. Sam took us through how Sovereign has delivered their digital by design strategy. How technology helped achieved that strategy.
and Richard Brown, Director of Converse360, provided a short demo of the service automation platform and showcase how it can typically reduce inbound calls, chats, and messages by 50%.
We discussed some of the challenges housing associations are facing, what is driving customer behaviour, how to adapt, and how technology plays a big part in aiding and managing change to transform service delivery with the latest innovations in technology.
Please register to watch the on-demand webinar.